FAQ

Where Is Scoop & Score Located?

Scoop & Score is located in the North East of the UK. 

Where Do You Ship To?

We ship worldwide, however if your country is not available during checkout then please reach out to us using the contact form. 

When Do You Ship Orders Out?

Typically we ship all orders out within 48 hours of confirmed payment using a tracked service with Royal Mail. Break spot orders will be shipped out within the same time frame after the break has happened. 


Will My Order Arrive Safely?

We package all orders with great care, however once in transit we can not 100% guarantee your order will arrive undamaged, we do take all the necessary precautions to minimise the risk but accidents do happen.

 

What Condition Are Your Cards In?

Rest assured all cards on our site are in a near mint or mint condition. We want our customers to receive the best quality cards so we will only stock them. We are strict with the grading of the cards we stock, however, if we add any vintage sports or Pokemon cards to the site these may show some signs of wear and tear and therefore be graded accordingly, anything with too much damage will not be listed. All cards on site are images of the actual card you will receive and in the condition stated. If you have any issues with any card(s) you receive from us then please get in touch using the contact form.

 

Do You Offer Sealed Product?

In the future, yes we will be adding sealed products to the store. 

Redemtion Cards

If we stock redemption cards or if you pull a redemption card from a break, you will have to redeem the card before the expiration date stated on the card. If we have any redemption cards on site we will make sure there is sufficient time to redeem the card before expiration, however once the card has 1 month left to redeem we will take the card down and redeem ourselves.